Make It Easy and Efficient for Patients to Pay Onsite or Online.

EDIinsight® Electronic Payment Processing enables providers to accept electronic payments at point of service or via the web, as well as generate paper and e-statements.

For providers, getting paid isn’t getting any easier. With patients responsible for a larger percentage of care costs, it’s more important than ever to remove obstacles from payment collection. That means collecting payment while the patient is still at your facility. It also means offering the convenience and timeliness of secure online payment, and facilitating payment through electronic statements.

An integrated patient statement and online payment capture solution, EDIinsight® Electronic Payment Processing consolidates paper and e-statement generation and tracking into a single application. Both statement types drive patients to a secure online payment portal. As a result, the payment process is streamlined and A/R days are decreased.

Our Charge Capture Solution—

Serving as the portal for our secure e-payment services, is intuitive and easy for patients and your employees to use. It’s a single, web-based application for accepting a variety of patient payments:

  • Front office payments via card scanner at the point of service, such as co-pays or deductibles
  • Back office payments, including patient discharge payments, payments made over the phone or payments that are mailed in
  • Online payments originating from e-statement or paper statement links can even integrate with our Lockbox Services to automatically deposit patient payments.

Statement Solution Features:

  • Generate and track both e-statements and paper statements
  • Customize both statement types with color-coding, watermarks and personalized messages
  • Feature online payment call to action
  • Auto tracking of statement status with real-time updates
  • Statements easily viewed online in a single location
  • For e-statements, when the recipient opens the emailed statement, it is documented, proving their receipt and review

Online Payment Solution Features:

  • Private label and/or embed it in your patient portal
  • auto-populates patient and payment information to statement fields
  • Accept card, check and cash sales
  • Non-statement-based payments are also readily accepted
  • Load your patient appointments into the system and accept payments made to each account specifically, including arrangements for recurring payments
  • Eliminate re-keying errors through seamless integration
  • Prompt the timely and accurate collection of co-pays, co-insurance, outstanding balances and deductibles
  • Post payment files directly to PMs that integrate with EDIinsight