• Once you have selected the “Help” option, the Online Help Guide will appear and display information on the section where the right-click option (or F1) was used from.
  • A full Table of Contents can be accessed by clicking the link at the top left corner of the screen.
  • This will give users the ability to select sub topics related to the main topic that is displayed.
  • Items in blue are links and will quickly take you to that specific topic without having to use the Table of Contents List.




Take some time to explore all that the Online Help Guide has to offer. There is information ranging from Claim Manager, Loading Claims in Transfer Files, Statements, Eligibility and Reports related to each service.